Using an answering service not only grows your business by capturing more sales leads and improving customer service, but it also saves your company lots of money. Check out these seven ways an answering service helps you cut costs significantly... There are many reasons for businesses to

Texting among healthcare professionals is becoming more and more prevalent, but many are not taking proper measures to remain compliant with HIPAA. Text messaging is a force of nature. Its use has grown exponentially. In 2017, 560 billion (yes BILLION) text messages were sent each month. The healthcare

Each of your callers has a destination. How are you going to get them there? Join us on the journey of a call transfer to explore the best options for how to transfer a caller. So you decide to take a bus ride from Seattle, WA to Portland, OR during the peak of summer. Good for you! Vacations are

Is your answering service bulletproof? Bombproof? Indestructible? Invincible? Is your聽 call center built to stay up and running no matter what? They need to be, because your business depends on it. Put it this way, you are entrusting your calls with one of the three little pigs. The big bad wolf