The Hispanic population is the fastest growing demographic in the United States. Over just the next few years, experts project that Spanish speaking people will actually make up over 1/5 of the total population in the USA. Anyone who intends to run a successful business cannot overlook existing and potential Spanish speaking customers. A Sound Telecom Spanish answering service with bilingual capabilities will put your company in position for success.

Whether you are an English or Spanish speaker, there are many reasons for getting your company set up with bilingual answering services that help you serve a broader population. You will not only be better able to serve your existing customers by allowing them to speak with your company in their native tongue, but you will also have the power to expand into entirely new markets, which opens up amazing growth potential.

Operating effectively in both English and Spanish, our highly trained, experienced, USA based agents provide bilingual answering services that include the following:

• 24/7 Live Operator Availability: never miss another call or opportunity as bilingual agents handle your phones around the clock to provide live answering, screening, message taking, and transfer
• Call-Forwarding and Flexible Handling: have your calls processed, routed, and translated according to the criteria you specify
• Overflow Coverage: ensure each call is answered by a bilingual agent in a professional manner during peak call volumes
• Service Dispatch: be assured that service, emergency, and technical support personnel get critical messages so they can be where they are needed at the right time

Nurture your business with a Spanish answering service. This is where customers of all languages get to interact with your company, and you need to be able to communicate with them in their language. Refuse to ever let an encounter with any of your customers get lost in translation. Bilingual answering services are becoming a necessary part of staying ahead in the business world. Don’t get left behind.